Conditions de service

L’éditeur et, le cas échéant, le responsable du traitement est CREANODE sp. z o.o., inscrite au registre polonais KRS sous le numéro 0001246748, NIP 5372697081, REGON 544966129, siège déclaré: Sokule, gmina Drelów, Polska. Contact électronique: contact@creanode.com. Site: https://creanode.com.

Ce document s’applique au site public, aux formulaires de contact, aux échanges clients et aux accès CREANODE OS liés au domaine creanode.com. Il doit être lu avec l’offre, la commande, le contrat ou l’accord de sous-traitance lorsque ce document existe. The service framework is controlled by accepted offers and contracts. Contact: contact@creanode.com.

• Document version: 2026-06-13.

Services are delivered according to the accepted offer, order, specification, contract or written confirmation.

• A project starts after scope, priorities, inputs, decision makers, access and commercial conditions are confirmed.
• CREANODE may deliver code, configuration, documentation, prototypes, integration work, audits or operational support according to the accepted scope.
• Client duties include providing accurate information, access, content, validation feedback and timely decisions.
• Payments, milestones, acceptance, maintenance and support are defined in the accepted offer or contract.
• Scope changes require separate confirmation and may change price, timeline or delivery sequence.

Client cooperation is necessary because software, automation and operational systems depend on accurate business information.

• The client validates requirements, provides access and appoints decision makers.
• Delays in decisions, materials or payments may shift deadlines.
• Client data must be lawful and provided with appropriate authority.

Pricing, payment dates, suspension, acceptance, rights to deliverables, licenses and maintenance are defined in the accepted commercial document.

• Unpaid or disputed services may be suspended only within the agreed and lawful framework.
• Source code, configuration and third party licenses follow the accepted contract.

Liability, warranty, SLA, hosting, backups, support and incident handling are limited to the written scope. CREANODE does not promise results outside the accepted scope.

• Experimental prototypes, audits and estimates are not production commitments unless explicitly accepted.

Les questions relatives aux données personnelles, cookies, sécurité, accessibilité ou règles de service doivent être envoyées à contact@creanode.com. Une personne concernée peut déposer une réclamation auprès de Prezes Urzędu Ochrony Danych Osobowych si elle estime que le traitement enfreint les règles de protection des données.

CREANODE peut mettre à jour ce document lorsque le site, les services, les outils, les obligations légales, les mesures de sécurité ou les données de la société changent. La version actuelle est publiée sur le site avec sa date d’effet.