Podmínky služby

Vydavatelem a případně správcem údajů je CREANODE sp. z o.o., zapsaná v polském rejstříku KRS pod číslem 0001246748, NIP 5372697081, REGON 544966129, sídlo: Sokule, gmina Drelów, Polska. Elektronický kontakt: contact@creanode.com. Web: https://creanode.com.

Tento dokument platí pro veřejný web, kontaktní formuláře, komunikaci s klienty a přístupy CREANODE OS spojené s doménou creanode.com. Je třeba jej číst spolu s nabídkou, objednávkou, smlouvou nebo smlouvou o zpracování, pokud existuje. The service framework is controlled by accepted offers and contracts. Contact: contact@creanode.com.

• Document version: 2026-06-13.

Services are delivered according to the accepted offer, order, specification, contract or written confirmation.

• A project starts after scope, priorities, inputs, decision makers, access and commercial conditions are confirmed.
• CREANODE may deliver code, configuration, documentation, prototypes, integration work, audits or operational support according to the accepted scope.
• Client duties include providing accurate information, access, content, validation feedback and timely decisions.
• Payments, milestones, acceptance, maintenance and support are defined in the accepted offer or contract.
• Scope changes require separate confirmation and may change price, timeline or delivery sequence.

Client cooperation is necessary because software, automation and operational systems depend on accurate business information.

• The client validates requirements, provides access and appoints decision makers.
• Delays in decisions, materials or payments may shift deadlines.
• Client data must be lawful and provided with appropriate authority.

Pricing, payment dates, suspension, acceptance, rights to deliverables, licenses and maintenance are defined in the accepted commercial document.

• Unpaid or disputed services may be suspended only within the agreed and lawful framework.
• Source code, configuration and third party licenses follow the accepted contract.

Liability, warranty, SLA, hosting, backups, support and incident handling are limited to the written scope. CREANODE does not promise results outside the accepted scope.

• Experimental prototypes, audits and estimates are not production commitments unless explicitly accepted.

Dotazy k osobním údajům, cookies, bezpečnosti, přístupnosti nebo pravidlům služby zasílejte na contact@creanode.com. Subjekt údajů může podat stížnost k Prezes Urzędu Ochrony Danych Osobowych, pokud se domnívá, že zpracování porušuje pravidla ochrany údajů.

CREANODE může tento dokument aktualizovat, pokud se změní web, služby, nástroje, právní povinnosti, bezpečnostní opatření nebo údaje společnosti. Aktuální verze je zveřejněna s datem účinnosti.